Online Coaching Terms + Conditions
MINIMUM COMMITMENT
Online coaching services provided by Re-Balanced Movement are specifically designed for each individual and their goals.
You are required to complete a minimum 16-week commitment. If you choose to cancel during this period, you will be required to pay the minimum commitment.
After the 16-week commitment period, all services will continue on a monthly basis.
PAYMENT
You will be required to pay for your services via Newie Direct Debit.
You will receive a payment link for your selected services, containing the agreed-upon price. By clicking the payment link and completing your initial installment, you’re confirming your acceptance of the specified price.
Your coaching service fee will be debited from your account monthly. Please note that a 2.9% surcharge + $0.30 transaction fee may apply.
You agree to the monthly payment frequency and confirm that you will always have sufficient funds in your bank account to cover your service fee. If you have insufficient funds on a reoccurring basis, it may result in termination of future services.
We may at any time, at our discretion, adjust the cost of your online coaching at the end of your minimum commitment period. If this is to occur, we are required to provide you at least 14 days’ notice in writing to your nominated email address. This will come into effect in your next payment following the end of the notice period
CANCELLATION
If you choose to cancel your services during the minimum commitment period, you will be required to pay out your remaining balance.
Following the minimum commitment period, Re-Balanced Movement requires 4-weeks notice to cancel your online coaching service. This is to be provided in writing to info@rebalancedmovement.com.
Re-Balanced Movement is understanding of exacerbating circumstances and has the authority to waive cancellation fees under suitable circumstances.
PAUSE PERIODS
Re-Balanced Movement is understanding of personal commitments and holidays. Therefore, you are able to request a pause period of your online coaching service.
A maximum pause period of up to 4-weeks at a time is approved. You will be required to give 5 days’ notice for this pause.
CHECK-INS
Consistent check-ins serve as a pivotal component of your coaching journey with Re-Balanced Movement. You are responsible for ensuring that your check-in is completed on your allocated schedule and on the allocated check-in day and time. You understand that if check-ins aren’t completed by the deadline, you will have to wait until Re-Balanced Movement has the time capacity to receive a response.
PRE-HEALTH REQUISITES
You are required to complete a pre-exercise screening for the disclosure of any pre-existing medical conditions and/or disability.
During your time with Re-Balanced Movement, you understand that you will be undertaking lifts and physical activities that provide risks including heart stress and musculoskeletal injuries.
Re-Balanced Movement will provide techniques, advice, and instructions as to how to complete physical activities.
You understand that you have the responsibility to adhere to any advice given by Re-Balanced Movement. You agree that you will not hold Re-Balanced Movement liable for any injuries or medical conditions that may occur during your training or outside of your training.
Additionally, you acknowledge and agree that a doctor’s referral may be required to commence or resume training if a change in your condition and/or physical health has occurred.
If the above is to occur, you are to inform Re-Balanced Movement immediately.
QUALIFICATIONS
You understand that Re-Balanced Movement education is as follows-
Cert III/IV in Fitness
Cert IV in Nutrition, Sports Nutrition and Health & Wellness Coaching
Female Specific Nutrition Certification
Womens Biomechanics and Programming certification
Applied Womens Physiology Training Certification
Dr. Stacey Sims Menopause Course Certification
Mat and Reformer Pilates Certification
NUTRITION
You must provide Re-Balanced Movement with any dietary requirements before receiving any generalised advice, however it is solely the responsibility of yourself to ensure you are not eating foods that you are allergic, intolerant or unable to eat for any other medical reason.
Re-Balanced Movement will help align your goals with your body composition and nutritional needs. Further information surrounding your nutrition and wellbeing should be sought from a medical professional such as a registered dietician and/or general practitioner and is solely your responsibility to seek.
WELLBEING
You understand that Re-Balanced Movement is not an accredited psychologist and is not able to assume the role of a professional medical practitioner. Coaching services with Re-Balanced Movement will include general mindset improvement activities.
It is extremely important to advise Re-Balanced Movement truthfully regarding stress levels and mental health throughout coaching, as these can have a detrimental impact to your health, especially if Re-Balanced Movement has you in a calorie deficit. Re-Balanced Movement will accommodate your needs by tweaking your training program and macro intake.
Re-Balanced Movement encourages you to access professional help for mental health and wellbeing and highly recommends this to all clients, as the journey to optimal health involves becoming strong, both physically and mentally.
LIABILITY
By signing up to Re-Balanced Movement and/or attending classes, events, activities and other programs, and/or using the gym facilities and equipment, you hereby acknowledge and agree that there are certain inherent risks and dangers of strenuous nature within your training programs.
You understand and agree that you are strongly recommended to consult a doctor prior to commencing a new training and nutrition regime.
You understand and agree that you are voluntarily choosing to participate in an intense physical exercise program. You are aware that such intense physical exercise holds the possibility of adverse physiological occurrences including, but not limited to, abnormal blood pressure, fainting, heart attack or death.
You agree to not hold Re-Balanced Movement, its instructors, members or employees liable for any injury that you may incur throughout your program. You agree that you are solely responsible for any costs or damages that you may incur.
You understand that results are not guaranteed, and it is solely your responsibility to ensure you are following the guidance of your program to assist in achieving results.
COMMUNICATION
Re-Balanced Movement expects that you will respond to them in a timely manner. You are expected to be timely and polite.
Re-Balanced Movement will not tolerate abusive or derogatory comments towards the Coach and/or the Coaching clientele on social media or any other media outlets.
You understand that any use of the above will result in termination of your coaching agreement with no refunds.
You agree not to promote violence, humiliate, threaten, harass, discriminate, or anything in this nature on social media and/or towards your Coach and other clients.
EXPECTATIONS
Re-Balanced Movement expects you to take your training sessions seriously and display a high degree of caution and safety when performing exercises.
If you are unable to attend a check-in call, please ensure you are notifying Re-Balanced Movement within a timely manner and that you adhere to the clauses outlined in this agreement.
If you choose not to follow the above, Re-Balanced Movement has the right to stop engaging services with you immediately.
Whilst Re-Balanced Movement will be there to support you, it is your sole responsibility to ensure you are completing your program to achieve maximum results.
PHOTOS + VIDEO RELEASE
Re-Balanced Movement may use videos and/or photos of the client on their social media pages to market Re-Balanced Movement and promote services.
At any time, the client may advise Re-Balanced Movement that they feel uncomfortable with the sharing of their photos and/or videos. Re-Balanced Movement will be understanding of this choice.
Re-Balanced Movement does not supply compensation for posts.
PRODUCTS/ SERVICES
If you are provided or purchase a product/ service including but not limited to e-books, meals plans, nutrition guides, spreadsheets, app guides, etc you understand that you are not permitted to copy or distribute it.
If you have been found to do so, your entitlement to our services will be instantly removed.
INTELLECTUAL PROPERTY AND OWNERSHIP
You understand that you cannot copy, publish or reproduce any intellectual property inclusive but not limited to the Business logo and trademarks, the website, products, e-books or any other resource provided to you by us.
DEFAMATION
You understand that you are solely responsible for your progress with Re-Balanced Movement. You agree to listen to advice provided by Re-Balanced Movement.
You agree that you will not defame Re-Balanced Movement if you do not receive your expected results. You understand that achieving your results is solely your responsibility.
EMAIL MARKETING
Upon signing up for online coaching services, you hereby consent to being added to the email mailing list of Re-Balanced Movement. You acknowledge that you may receive promotional and informational emails from Re-Balanced Movement, and may opt-out of the mailing list at any time by following the unsubscribe link provided in the emails.
Re-Balanced Movement agrees to protect the privacy of your personal information and will not sell or share your information with third parties for marketing purposes without your explicit consent.